Delivery Information

Ordering | Security & Privacy | Contact Us | Delivery Locations
International Order | Payment | Frequently Asked Questions


U.S. and CANADA-NON HOLIDAY

All floral orders outside our local delivery area will be directed to a professional florist who can best create and deliver your selection.

  • Orders received before 1:00 PM, of recipient's local time, can be delivered the SAME day.
  • Orders received after 1:00 PM, of recipient's local time, can be delivered the NEXT day or later.
  • Orders received after 1:00 PM on Saturday, of recipient's local time, can be delivered on Monday or later.
timezone map

A customer in California must place their order by 10:00 AM Pacific time to ensure delivery to a recipient in New York.

A customer in New York needs to place their order by 4:00 PM Eastern time to ensure same-day delivery to a recipient in California.

FLOWERS, PLANTS & GIFT BASKETS:
All floral, plant and gift basket orders outside our local delivery area will be directed to a professional florist who can best create and deliver your selection. Our selected florists will use only the freshest product in keeping with the "look and feel" of the item you selected and the specifications you listed in our Special Instructions section of the order. The florist may substitute specific flower varieties and/or colors while keeping with the look and feel of your selected products.

HOLIDAY DELIVERY INFORMATION
The nature of the floral business is one that is extremely time sensitive especially during major holiday periods. These holiday periods in the U.S. include Thanksgiving, Christmas, Valentine's Day, Easter, Professional Secretaries’ Week, and Mother's Day. While we offer our customers same day delivery on orders placed as late as 1:00 PM in the recipient's time zone on a regular non-holiday day, the high volume of orders we handle during holiday weeks may prevent us from guaranteeing same day delivery. During these holidays, we will ask you for flexible delivery dates (usually 2-3 days before the holiday) to ensure your orders are delivered on time for these important days. Please keep this in mind when placing your holiday orders. During these peak holiday periods, the volume of floral and gift orders being delivered by our fulfilling florists often causes us to "cut-off", thereby ceasing to accept any additional orders for guaranteed holiday delivery. We will do our best to fulfill your order, but there will be a point in time where florists simply can not design and deliver any more orders. We have the latest realistic "cut-offs" in the industry; and we will continue to do so on a holiday-by-holiday basis to ensure your 100% satisfaction.

International holidays vary by country; our customer service team will inform you immediately if your delivery date coincides with an international holiday.

International Delivery Information (non-holiday)

Matlack Florist guarantees 100% satisfaction on every international order. Delivery is guaranteed within 3 business days.

Our network of international florists will create and deliver the finest floral gifts. These arrangements may vary as a result of different minimums based on current monetary exchange rates, local customs and traditions, as well as the availability and unique seasonality of flowers. A $12.00US international transfer charge is added to the regular service charge on all international orders.

How do I place an international order?
Local customs and product availability vary greatly from one country to another; our selections allow our international staff to best place your order. If you wish to place an international order now, locate the appropriate link in the International section of the lef-side menu, or visit our International Order Page.

If you have any questions regarding international orders, please contact us.

Ordering | Security & Privacy | Contact Us | Delivery Information
Delivery Locations | International Order | Payment | Frequently Asked Questions
 
Take our Web Site Survey

In Bloom

Christmas Flowers Christmas Plants Christmas Wreaths & More

Christmas Flowers

Piney Woods

Piney Woods

White Woodland

White Woodland

Christmas Spirit

Christmas Spirit

Holiday 3 Candle Centerpiece

Holiday 3 Candle Centerpiece

Boxwood Evergreen Tree

Boxwood Evergreen Tree

Noel

Noel

Tis The Season

Tis The Season

Gilded Holiday

Gilded Holiday

Holiday Just Because

Holiday Just Because

CRIMSON WOODLAND

CRIMSON WOODLAND

Magnolia Bowl

Magnolia Bowl

Buy now for $120
Arctic

Arctic

Glacier

Glacier

WINTER'S GLOW

WINTER'S GLOW

Holiday Magic

Holiday Magic

GOLDEN ELEGANCE

GOLDEN ELEGANCE

Buy now for $135
Silver Bells

Silver Bells

Buy now for $135
BLISSFUL

BLISSFUL

Gilded Holiday Deluxe

Gilded Holiday Deluxe

Bottles Of Cheer

Bottles Of Cheer

Joy To The World

Joy To The World

Coral Charm

Coral Charm

Winter Sunshine

Winter Sunshine

Christmas Plants

Holiday Succulent Garden

Holiday Succulent Garden

Buy now for $75.95
Paperwhites

Paperwhites

Buy now for $38.95
Christmas Garden

Christmas Garden

Buy now for $94.95
Poinsettia In Birch

Poinsettia In Birch

Buy now for $44.95
Poinsettia In Tin

Poinsettia In Tin

Buy now for $44.95
POINSETTIA PLANT

POINSETTIA PLANT

Buy now for $39.95

Christmas Wreaths & More

Cardinal Wreath

Cardinal Wreath

Buy now for $85
Golden Wreath

Golden Wreath

Buy now for $85
Regal Wreath

Regal Wreath

Buy now for $85.95
Snowy Wreath

Snowy Wreath

Buy now for $85
Woodland Wreath

Woodland Wreath

Buy now for $85
Holiday Gourmet Basket

Holiday Gourmet Basket